Does Automatebnb provide cleaners?
No, we do not provide cleaners. Rather, we provide software that allows you to automate cleaning schedules with your existing cleaners.
Can I invite multiple cleaners to my account?
Yes, you can add as many cleaners as you like to your account. However, you can only auto assign one cleaner to a property at a time. This of this cleaner as your primary cleaner.
What happens to a cleaning if a guest cancels a reservation directly on Airbnb, VRBO, etc?
Automatebnb will automatically cancel the cleaning for that reservation and notify your assigned cleaner that the cleaning is cancelled. This way your cleaner doesn’t show up to your property unnecessarily. Automatebnb also updates the cleaner if the reservation check out date changes.
Are the cleanings automatically assigned to my cleaner?
Yes and no. We let you configure how you want our cleanings to be assigned for each property. If you set your property on “auto” assign mode, we will automatically assign and notify your assigned cleaner. If you set your property to “manual” assignment mode, you will be in control of which cleaner you want each cleanings to be assigned to.
Which booking channels does Automatebnb support?
We support automatic syncing from Airbnb, VRBO, TripAdvisor, Booking.com, Hostaway, Hostfully, and many more. List of all supported integrations is available here.
Can I add multiple properties under the same account?
Yes, you can add as many properties as you like under one account. Our simple ‘per property’ pricing will charge you for each property you add on a monthly interval.
Is there a contract that I need to sign?
No, we do not require any kind of contract lock-in when it comes to pricing. So you can cancel anytime.
What if I want to cancel my Automatebnb account?
You can cancel your Automatebnb subscription at anytime. If you are in the middle of a billing cycle, we will simply prorate your account and refund you back for the rest of unused month.
How do I request to delete my personal information?
To initiate the deletion of your personal information, your account will be placed into our internal deletion process.
Important Note: If you are currently subscribed to any of our paid services via your Apple iPhone, you will need to cancel those subscriptions through your device settings. We are unable to cancel subscriptions made through the Apple App Store on your behalf.
When you're ready to proceed with the deletion, simply send an email to [email protected] from the email address you used to sign up for your Automatebnb account.